Last updated: April 5, 2026
Effective date: April 5, 2026
IMPORTANT: PLEASE READ THESE TERMS CAREFULLY.
These Terms of Service contain a binding arbitration agreement and a class action waiver in Section 15. By using EloVault, you agree to resolve disputes through individual arbitration rather than in court, and you waive the right to participate in class actions. You may opt out of arbitration within 30 days of account creation by contacting support@elovault.app.
By creating an account on EloVault (“the Platform”), accessing, or using any services offered through elovault.app or the EloVault application, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and all applicable rules, policies, and guidelines incorporated by reference (collectively, the “Agreement”). If you do not agree to these Terms, do not use the Platform.
EloVault reserves the right to update these Terms at any time. We will notify you of material changes via email or an in-app notification at least 14 days before changes take effect. Your continued use of the Platform after changes become effective constitutes acceptance. If you disagree with any modification, your sole remedy is to close your account and withdraw your remaining balance.
To use EloVault, you must meet all of the following requirements:
EloVault is a peer-to-peer competitive chess platform. All games on EloVault are contests of skill as defined under applicable law. Chess is universally recognized as a game in which the outcome is determined predominantly by the relative skill, knowledge, and strategic ability of the participants, not by chance.
Wagers on EloVault represent entry fees into head-to-head skill-based competitions. The Platform facilitates these competitions by providing matchmaking, game hosting, escrow services, and result adjudication. EloVault does not participate in games as a competitor and does not set odds.
EloVault is not a casino, sportsbook, or gambling service. The Platform does not offer games of chance, slots, sports betting, or any form of wagering where outcomes are determined predominantly by chance.
You may register one account per person. Creating multiple accounts is strictly prohibited and may result in termination of all accounts and forfeiture of balances.
You are solely responsible for maintaining the confidentiality of your login credentials. You agree to notify EloVault immediately at support@elovault.app if you suspect unauthorized access to your account. EloVault is not responsible for losses resulting from unauthorized use of your account that occurs before you notify us.
To protect the integrity of the Platform, your account must have a verified email address and a verified phone number before you can create or join wagered games or make deposits.
By posting or accepting a wagered game on EloVault, you agree to the following:
By playing on EloVault, you explicitly acknowledge and agree to the following disconnection policy, which is consistent with the standard practices of major online chess platforms (Chess.com, Lichess) and FIDE regulations:
All deposits are processed by Stripe, Inc. EloVault never stores your payment card details. Stripe’s terms of service and privacy policy apply to all payment transactions.
EloVault is committed to preventing money laundering, fraud, and underage use. By using the Platform, you agree to the following verification requirements:
You are solely responsible for reporting and paying any taxes owed on your winnings. EloVault will issue an IRS Form 1099-MISC to any user whose net winnings exceed $600 in a calendar year, as required by federal law. To receive a 1099, you may be required to provide your Social Security Number (SSN) or Taxpayer Identification Number (TIN). Failure to provide this information when requested may result in withholding of withdrawals.
EloVault does not provide tax advice. Consult a qualified tax professional regarding your tax obligations.
The following conduct is strictly prohibited. Violations may result in immediate account suspension, forfeiture of account balance, and permanent ban:
EloVault uses automated and manual methods to detect cheating and maintain competitive integrity. By using the Platform, you consent to the following monitoring activities:
If the anti-cheat system flags a game, payouts may be held pending manual review. You may be asked to provide additional information. Flagged users have the right to submit a dispute via the game report system. EloVault will review disputes within 48 hours and provide a written decision.
EloVault is committed to promoting responsible gaming practices. The following tools and protections are available to all users:
If you or someone you know has a gambling problem, call the National Council on Problem Gambling helpline at 1-800-522-4700 (available 24/7). You can also text “HELP” to 233-4357 or visit ncpgambling.org.
EloVault is currently available to users physically located in the United States, excluding certain states where skill-based wagering is prohibited or where EloVault has determined the regulatory environment presents unacceptable risk.
A current list of restricted jurisdictions is maintained at elovault.app/restricted. This list may change as state regulations evolve.
Users in restricted jurisdictions may browse the Platform, view public profiles, and spectate games. They may not deposit, create, or join wagered games.
EloVault reserves the right to suspend or permanently terminate any account at its sole discretion for violations of these Terms or for any conduct that EloVault determines is harmful to the Platform, other users, or the integrity of competition.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Before initiating any formal dispute proceeding, you agree to first contact EloVault at support@elovault.app with a written description of your dispute, including your account username, the nature of the dispute, and the relief you seek. EloVault will attempt to resolve the dispute informally within 60 days. Most disputes are resolved at this stage.
If the dispute is not resolved informally within 60 days, you and EloVault agree that it will be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under the AAA Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator. The arbitrator’s decision will be final and binding.
The arbitration will take place in the county where you reside, or at your election, via telephone, video conference, or written submissions. EloVault will pay all AAA filing fees and arbitrator fees for claims under $10,000. For claims above $10,000, fees will be allocated as determined by the AAA Consumer Arbitration Rules.
You and EloVault agree that disputes will be resolved on an individual basis only. You waive the right to participate in any class action, class-wide arbitration, or consolidated proceeding. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.
Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court’s jurisdiction.
You may opt out of the arbitration and class action waiver provisions by sending written notice to support@elovault.app within 30 days of creating your account. Your notice must include your name, username, email address, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in the state or federal courts of Delaware.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELOVAULT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.
ELOVAULT’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE DEPOSITED ON THE PLATFORM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ELOVAULT DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
You agree to indemnify, defend, and hold harmless EloVault and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Platform, (b) your violation of these Terms, (c) your violation of any applicable law or regulation, or (d) your violation of any third party’s rights.
EloVault shall not be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, government actions, power failures, internet or telecommunications failures, cyberattacks, third-party service provider outages (including Stripe, Supabase, Vercel, and Railway), or any other event beyond EloVault’s reasonable control. In such events, game outcomes may be declared draws and wagers refunded at EloVault’s discretion.
“EloVault,” the EloVault logo, and all related trademarks, service marks, and trade names are the property of EloVault. All content, software, code, design, and functionality of the Platform are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without prior written consent.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The unenforceability of any provision shall not affect the validity or enforceability of any other provision.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. To the extent that arbitration does not apply (see Section 15), any legal proceedings shall be brought exclusively in the state or federal courts located in Delaware.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and EloVault regarding your use of the Platform. No waiver of any term shall be deemed a continuing waiver of that term or any other term. EloVault’s failure to enforce any right or provision shall not constitute a waiver of that right or provision.
For questions about these Terms, disputes, or any other inquiries:
Email: support@elovault.app
These Terms were last reviewed for legal compliance on April 5, 2026. Final attorney review is pending (see EloVault Development Roadmap, Item #22). These Terms are provided as a good-faith draft and will be updated upon completion of legal review.